We are a highly skilled and accomplished team of global spa and wellness specialists. We combine a vibrant, can-do approach to business with in-depth commercial and strategic knowledge. This enables us to achieve the crucial balance between the guest experience and lasting commercial success.
With current projects in Europe and the Middle East, we are adept at making sure each project is uniquely managed to ensure an unmatched level of delivery and an assurance of efficiency and professionalism.
Whether you own an existing business and need operational advice on how to optimise the value of your asset, or you're keen to explore an exciting new model or concept for today's market, we can offer you a range of strategies to deliver your business vision and exceed your guest expectations.
Our portfolio of experience also includes work on conceptual and operational design; service execution, retail sales and management systems.
Our strengths are anchored to creating dynamic but realistic strategies for enduring success. We would love to talk to you!
Anni Hood is widely recognised as a leading spa and wellness industry expert.
She has consulted across a global portfolio of work specialising in conceptual model development, performance optimisation, strategic planning and brand expansion. She is the founder and visionary behind K.I.S Lifestyle® - a revolutionary new wellness brand concept that targets a mainstream consumer audience.
The concept focuses on optimising health through what we eat, how much we move, how we deal with life's challenges and how well we rest. K.I.S (Keeping It Simple) provides affordable and accessible solutions to achieve optimal health.
Corporately, the KIS model offers potential for a white labeled product as well as extended CRM (customer relationship management) that would add value and an additional revenue line to an existing health, wellness or lifestyle business.
Prior to this, Anni spent five years in Dubai as Group Director of Spas for the Jumeirah Group where she spear headed the development of the first branded integrative health spa model exclusively for a hotel chain worldwide.
www.kislifestyle.co.uk [email protected]
For over 16 years, Nancy Nemer has practiced interior design with the last 16 specializing in spas for the luxury hotel and resort sector.
She is the founder of two successful Spa Consulting firms both of which have received international recognition for work executed on luxury spas around the world where she has embraced the cultural sensitivities of her global projects.
A native of Canada, Nemer speaks four languages, which brings a diverse cultural understanding to all of her projects. Because of her work on the Duke Center for Integrative Medicine, she was a featured speaker at the Turning Point Global Spa Industry Conference in the Philippines where she presented her work in planning and designing Integrative Health Centers.
Among her prestigious client list are WorldCare Health and Wellness Resort, Dubai; Tiger Woods, Dubai; Miraval Life in Balance; Marriott International, Inc.; Ritz-Carlton Hotel Company LLC; Jumeirah Hotels and Resorts; Host Hotels and Resorts as well as numerous luxury independent hotels and resorts.
Fiona recently returned to her native Ireland after four years in Dubai. Her skill at people management stand her apart from her contemporaries and she continues to put her considerable talent to work in a variety of roles. Businesses are only ever as good as their people and her flair for uniting and progressing teams of people, trouble shooting and gaining the most from both individuals and business make her an extremely sought after asset to any wellness business.
She currently works with K.I.S Lifestyle Group on projects and spa development bringing her own special anchorage amidst the growing dynamics and diversification of the industry.
Fiona concluded her time in Dubai with the Jumeirah Group as assistant director of spa for Talise at the Madinat Jumeirah. Her prime responsibilities were for optimising profit and guest service delivery. She led a team of 85 people improving staff retention by 28% and retail revenue by 56% over two years.
Prior to this Fiona managed spas in London. Namely K WEST hotel and Spa and Espree Health club.
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